Summary

Sometimes, despite your best efforts, things just don't go to plan, and you get stuck. This can be a very lonely place as an independent developer.

Here at Bitcopay.uk we feel your pain and want you to love our products.

If you're stuck in some way, follow the steps below as a starting point:

• Read this documentation in full to check you haven't missed something
• Make sure the plugin has installed sucessfully. Try using the Joomla! debug feature if you suspect problems
• If you've got the plugin working but are getting unexpected results, turn on debug mode in the plugin and review the log file for errors
• Have a look through the support forum to see if your problem has been discovered before - there may already be a solution
• Finally, if all else fails, get in touch and we'll do what we can to help you out

NOTE: Please note that support is only available for PRO versions of our products.

If you're struggling with our FREE version then please consider purchasing the PRO version which includes 12 months full support.